About this event

  • Date and time Fri 14 Jun 2019 from 9:00am to 4:15pm
  • Location Royal Society of Medicine
  • Organised by Patient Safety

This meeting will give delegates the opportunity to understand the cultural shift required to support the implementation of the NHS Long Term Plan and give an enhanced view of how personalised and integrated care will work from multiple perspectives. 

The primary focus will be on how modern systems, technology, care co-ordination and a patient-centred approach provides an environment where personalised care can be delivered and flourish. 

Clinicians from across the acute and primary care sectors, patients and carers, will discuss how effectively working together informs and facilitates better and safer care for all. Expert speakers will give detailed lectures relating to culture, systems, information, diagnosis, patient involvement and lived-experience.

Topics include: 

  • The value of a patient-centered approach to care 
  • The value of engagement with patients in enabling safer care 
  • How patients can contribute to developing safer care 
  • How to enhance the patient/professional relationship 
  • Hear ‘lived-experiences of long-term complex care’ from carers 
  • How technology and better diagnosis can lead to safer care 
  • How patients and carers can contribute to research 

Key speakers

Professor Nigel Mathers

Professor Nigel Mathers

Chairman, The Royal College of General Practitioners Trustees and Co-chair, The Coalition for Collaborative Care

Speaker's biography

Professor Emeritus and former Head of the Academic Unit of Primary Medical Care, School of Medicine and Biomedical Sciences, University of Sheffield. Nigel Mathers qualified as MB ChB in 1979. He took over a run-down, single-handed general practice in inner city Sheffield in 1989 which has now grown to a 4 partner teaching practice which provides clinical placements for medical, nursing and counselling students as well as 2 GP registrars.

In his previous academic role at the University of Sheffield he had a wide experience of community-based research acting as Principal Investigator in 17 national and international research studies with particular expertise in the evaluation of complex interventions in primary care. He has over 135 publications in peer-reviewed journals (h-index 28, RG score 38.31) and was Editor in Chief for the European Textbook of Family Medicine (2006). This contains contributions from over 70 authors from 13 different European countries.

He has led 5 pan-European research projects in the past 15 years (LOTUS, CASE, HEALTHFACIL, MOTIVATE and POLE-GP) and been Primary Supervisor for more than 25 higher research degrees – 10 of his former students are now full university Professors in various parts of the world. He received the University of Sheffield Senate Award in 2015 for outstanding Departmental Leadership in Learning and Teaching.

His main professional interest is person-centred care and he is currently co-chair of the Coalition for Collaborative Care (C4CC), a network of 47 organisations and 2000 individual members across the health and social care spectrum. One of the main aims for his professional life is to make person-centred care the norm in all medical consultations. He wants to see the emergence of a health social movement to 'change the conversation' between health and social care professionals and people with long term conditions.

From 2010 to 2013 he was elected Vice Chair of the Royal College of General Practitioners (RCGP), Honorary Secretary of the RCGP from 2013 – 2017 and is currently Chair Elect of the RCGP Trustee Board [2018 – 2021].

Dr Bob Klaber

Dr Bob Klaber OBE

Deputy Medical Director, Consultant General Paediatrician

Speaker's biography

Dr Bob Klaber is a Consultant in General Paediatrics at Imperial College London, with a longstanding interest in medical education.

He has worked in a number of roles across undergraduate and postgraduate medical education. He has particular interest in the development of leadership and other generic professional skills. He is involved with simulation work, and has written and edited leadership development e-learning modules for the E-learning for Healthcare project LeAD. He is also working on projects to look at the development of a future workforce who can work and learn within integrated health care systems.

Dr Hugh Rayner

Consultant Nephrologist, University Hospitals Birmingham NHS Foundation Trust

Dr Simon Walsh

Dr Simon Walsh

Consultant Radiologist, National Heart and Lung Institute, Imperial College London

Speaker's biography

Dr Simon Walsh qualified in Medicine in 1999 from the National University of Ireland. He trained in radiology at St Vincent’s University Hospital in Dublin, before undertaking a research fellowship in thoracic imaging at the Royal Brompton Hospital.

He was awarded an MD from the National University of Ireland in 2011 for his thesis entitled ‘Fibrotic lung disease: HRCT for prognosis and staging’. Simon Walsh is a Consultant Thoracic Radiologist working at King’s College Hospital Foundation Trust specialising in the imaging of diffuse lung diseases.

He also works as a freelance software developer and applies these skills to his research interests in medicine. His specific research interests include staging of idiopathic pulmonary fibrosis, the role of multidisciplinary evaluation in the setting of diffuse lung disease, computer-aided image analysis, machine learning and computer vision.

He regularly lectures on the imaging of diffuse lung diseases, both nationally and internationally and has over 50 publications on this subject, including articles in several high impact respiratory journals, such as Lancet Respiratory Medicine, European Respiratory Journal and Thorax. He is an Associate Editor of the European Respiratory Journal and a member of the current ATS/ERS/JRS/ALAT IPF guideline committee.


View the programme

Registration, tea and coffee
Welcome and introduction

Dr Elizabeth Haxby, President, Patient Safety Section, Royal Society of Medicine

Morning session

Dr Elizabeth Haxby

General practice – patient centred care – the vision and practice

Professor Nigel Mathers, Chairman, The Royal College of General Practitioners Trustees and Co-chair, The Coalition for Collaborative Care

A culture of safer care – Imperial Healthcare NHS Trust

Dr Bob Klaber, Deputy Medical Director, Consultant General Paediatrician

Developing a Safer Culture for Staff and Patients
Mr William Gage, Improvement Programme Manager

How Patients can contribute to a Safe Culture
Mr John Norton, Lay Partner Member of the Safety and Culture Steering Group.

Tea and coffee break
Artificial intelligence: Application to imaging in fibrotic lung disease to improve patient care and safety

Dr Simon Walsh, Consultant Radiologist, National Heart and Lung Institute, Imperial College London

Please, write to me – writing outpatient clinic letters to patients: ‘Better informed patients are safer patients’

Dr Hugh Rayner, Consultant Nephrologist, University Hospitals Birmingham NHS Foundation Trust.

Panel discussion
Lunch and networking

Afternoon session

Dr Mohsin Choudry, Trainee Representative, Patient Safety Section, Royal Society of Medicine, GP Trainee, North West London Hospitals NHS Trust and National Medical Director’s Clinical Fellow

Afternoon welcome and introduction

Dr Mohsin Choudry

A patient with multiple complex needs – experiences of care in the acute and community environment

Lydia Parbury, Chair of the Respiratory Lay Advisory Group (PPI), Royal Brompton and Harefield NHS Foundation Trust  and Guy Gantley

Involving patients in research for safer care

Anna Lawrence-Jones, Patient and Public Involvement and Engagement Manager, NIHR Imperial Patient Safety Translational Research Centre and Sandra Jayacodi, Lay Member of the Research Partners Group, NIHR Imperial Patient Safety Translational Research Centre

Involving family carers in care planning – a patient safety issue

Margaret Dangoor, Council Member Patient Safety Section, Royal Society of Medicine, Past Carer and Trustee of Carers UK

Panel discussion
Close of meeting


Royal Society of Medicine, 1 Wimpole St, Marylebone, London, W1G 0AE, United Kingdom

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