About this event

  • Date and time Wed 20 Jul 2022 from 12:00pm to 1:00pm
  • Location Online
  • Organised by Medicine and Society

Volunteers have always played an important part in the NHS but the experience of the pandemic has seen a significant recalibration on the way that volunteers are being deployed alongside clinicians. Volunteers are now being used to relieve pressure on services, enabling clinicians to focus on clinical priorities and provide care over and above that which can be provided by clinical staff. This webinar series will map the changing face of volunteering in the NHS.

The aim of the programme is to improve knowledge and understanding about ways in which volunteers can support clinicians in meeting the challenges the NHS faces as it emerges from the Covid-19 pandemic.


Volunteering in the Community

Most volunteering takes place in local communities but the NHS has not always succeeded in making full and appropriate use of volunteering programmes. This webinar will explore how volunteering is contributing to the ambitions of clinicians in primary care and community services. Volunteering has always been a core part of social prescribing but new pathways are providing wrap-around volunteer support to patients who need it most. Community champions are helping public services better understand and engage with neighbourhoods which have been less well represented in traditional engagement initiatives. Informal volunteering has expanded the reach of services and developed new entry points into careers within the NHS. This final webinar will highlight developments in volunteering with the NHS in local communities.


Benefits of attending:

  • Hear examples of how volunteering has developed within clinical areas of the NHS since the pandemic
  • See a demonstration of how clinicians can work with volunteers to improve quality, productivity and staff experience
  • Learn about the benefits of volunteering in terms of experience and outcomes
  • Explore the potential of volunteering as part of the wider future NHS workforce


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Key speakers

Adrian Hayter

National Clinical Director for Older People, NHS England

Dr Jaweeda Idoo

General Practitioner, Alvanley Family Practice and Clinical Champion for Personalised Care, Greater Manchester Health and Social Care Partnership


View the programme


Mr Jonathan McKee, President, Medicine and Society Section, Royal Society of Medicine and Co-Chair, London Strategic Information Governance Networks’ Forum


Emma Easton, Deputy Director Voluntary Partnerships, NHS England

The future of volunteering: Volunteering in the community

Adrian Hayter, National Clinical Director for Older People, NHS England and Dr Jaweeda Idoo, General Practitioner, Alvanley Family Practice and Clinical Champion for Personalised Care, Greater Manchester Health and Social Care Partnership

Questions, answers and discussion
Closing remarks

Emma Easton

Close of meeting



Registration for this webinar will close 1 hour prior to the start time. You will receive the webinar link 1 hour before the meeting. Late registrations will not be accepted.

Webinar recordings will be available for registered delegates up to 60 days after the live webinar, via Zoom. The link will be sent 24 hours after the webinar takes place.

This webinar will be recorded and stored by the Royal Society of Medicine and may be distributed in future on various internet channels.