About this event

  • Date and time Wed 4 Dec 2019 from 8:30am to 5:00pm
  • Location Royal Society of Medicine
  • Organised by General Practice with Primary Healthcare

This event will explore current transformative initiatives in general practice and ways to sustain change and deliver an adaptable workforce that is responsive to current health trends and NHS England’s Five Year Forward View and GPN 10 point plan. 

Delegates will learn practical takeaways for all practice staff to assist in upskilling and team-building with proven pathways in patient flow, and reducing the overall workload on individuals whilst coping with the ever-increasing demand. 

 Topics include:

  • The current landscape of primary care 
  • Exploring roles to sustain the workforce 
  • Sustaining transformation to deliver an adaptable workforce 

Key speakers

Ms Karen Story

National Primary Care Nursing Lead, NHS England

Speaker's biography

Having trained as a registered nurse in 1985, Ms Story moved into primary care nursing where she has worked for the past 30 years in various roles as general practice nurse (GPN) and primary care nurse leadership roles. Ms Story extended the scope of her role to become advanced nurse practitioner, independent nurse prescriber and lead nurse of an NHS walk- in centre. She moved into GPN / primary care nurse education as a primary care nurse facilitator.  

In 2013, Ms Story moved to Health Education England West Midlands (HEWM) as primary care lead nurse (workforce) to develop non-medical roles in primary care with a particular focus to develop the general practice nursing workforce. Whilst in this role at Health Education England Ms Story was the chair of the GPN sub group to develop a national educational career framework for general practice nursing. She worked with Professor Martin Roland to be the nursing advisor on the primary care workforce commission ‘The Future of Primary Care Creating Teams for Tomorrow’. Ms Story co developed the HEWM primary care triumvirate leadership programme for primary care shared leadership of general practitioners, general practice nurses and practice managers. She was a member of the working group that developed the HEE GPN workforce development plan in 2017. In February 2018 Ms Story was appointed primary care nursing lead NHS England in the national nursing directorate where she is leading nationally on delivery of the general practice nursing 10 point plan as part the general practice forward view (GPFV). 


View the programme

Registration, tea and coffee
Welcome and introduction

Chair: Mr Bob Hutchinson, President, General Practice and Primary Care Section, Royal Society of Medicine

Session one: The current Landscape

Chair: Jeshni Amblum-Almér, Council Member, General Practice and Primary Care Section, Royal Society of Medicine Lecturer and Nurse Practitioner, Belmatt Healthcare Training

The GP 10 point plan and GP forward view

Ms Karen Story, National Primary Care Nursing Lead, NHS England

Transforming the workforce: Primary care networks and funding streams

Speaker to be confirmed

Developing a sustainable workforce in general practice: Troubleshooting to meet needs of failing surgeries

Mr Sheraz Khan, Primary Care Management Solutions

Tea and coffee break

Session two: Exploring roles

Chair: Mr Sheraz Khan

Population health and the pharmacist - Working within primary care networks

Ms Karen Acott Robins ,Executive Partner, Wallingbrook Health Group

Evolution of the pharmacist role in general practice

Mr Mo Harb, Independent Prescribing Pharmacist

Journey of a pharmacist community pharmacist to ACP

Mr Ravinder Singh Cholia ,Urgent Care & ED Pharmacist Advanced Clinical Practitioner, C&D Manager & Pharmacist of the year runner up

Understanding the ACP role in general practice

Mr Antony Stones

The role of advanced practitioners in out of hours

Ms Kirsty Armstrong, Senior Lecturer and Advanced Nurse Practitioner Primary Care. Expert witness


Session three: Exploring roles - Practitioner case studies

Chair: Mr Satinder Shergill

Evolving role of paramedics in general practice

Mr Neil Humber, Lecturer and Advanced Paramedic Practitioner in General Practice

Developing the specialist rheumatology pharmacist role

Ms Kalveer Kaur, Lead Rheumatology and Biosimilars Specialist Pharmacist Deputy Chair, Rheumatology Pharmacists UK

Developing clinician roles to support patients with gender dysphoria

Dr Balu Pitchiah, Consultant Psychiatrist and Practice Pharmacist

Tea and coffee break

Session four: Sustaining change

Chair: Ms Kathryn Yates

Trials and tribulations in developing a sustainable workforce

Jeshni Amblum-Almer, Course Director Belmatt Healthcare Training

Care navigation in general practice

Dr Richard More, GP and Managing Director of Xytal

The key benefits and challenges posed by primary care networks

Dr Jay Verma, General Practitioner and Vice Chair of First Care Group Practice and Former Chair, Clover Health

Panel Discussion

All speakers

Close and evaluation


Royal Society of Medicine, 1 Wimpole St, Marylebone, London, W1G 0AE, United Kingdom

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