About this event

  • Date and time Tue 7 May 2019 from 8:45am to 4:55pm
  • Location Royal Society of Medicine
  • Organised by Comparative Medicine, Patient Safety

This meeting will bring together veterinary practice and human healthcare shared knowledge about the contributions of human factors to patient safety.

In this event organised by the Royal Society of Medicine in association with VetLed and MedLed, healthcare and veterinary professionals will explore opportunities for collaboration and find similarities and differences around approaches to safety in human and animal healthcare.

Join us on this day of dialogue to reduce harm and improve quality of care for both animals and humans based on current innovations, education and research

Topics include: 

  • Understand the importance/value of a reporting culture in improving safety  
  • Understand the concept of human factors and their contribution to both harm and safety in human and animal healthcare  
  • Appreciate the importance of education and training in relation to human factors and non-technical skills and methods of delivery 
  • Understand areas of current research linked to human factors, their impact in clinical practice and the challenges of implementing safer processes and procedures 
  • Understand the impact of practitioner wellbeing on patient safety and be able to describe tools available to promote wellbeing in practice 

This event is in association with MedLed and VetLed

Key speakers

Dr Catherine Oxtoby

Dr Catherine Oxtoby

BVSc PhD MRCVS, risk manager, the Veterinary Defence Society, Cheshire
Speaker's biography

Catherine qualified from Bristol Vet School in 2000 and worked as a small animal and equine vet in the south west for thirteen years. In September 2013 she began a PHD in patient safety at Nottingham Vet School, co-supervised by the school of Psychology.

Her research investigated the causes and types of errors in veterinary practice, the effect of organisational culture on patient safety and the adaptation of an inter-professional teamwork training programme from human medicine for use in veterinary practice.

She graduated in July 2017 and presently works for the VDS as a risk manager, implementing human factors principles and developing system strategies and training programmes to help vets and veterinary practices mitigate errors and improve patient outcomes. 

Dr Suzette Woodward

Dr Suzette Woodward

National Clinical Director, Sign up to Safety

Speaker's biography

Suzette Woodward is the National Director of the Sign up to Safety campaign, working for the Department of Health.  She is a former board director of the National Patient Safety Agency and NHS Resolution (formerly Litigation Authority) and has worked with the WHO and a number of ministries across the globe.  A background in paediatric intensive care nursing, she has a doctorate in patient safety and an MSc in clinical risk.  She is also the author of a book on the latest thinking in patient safety titled ‘Rethinking Patient Safety’.


View the programme

Registration, tea and coffee
Welcome and introduction

Dr Elizabeth Haxby, President, Patient Safety Section, Royal Society of Medicine

The landscape of human factors in healthcare and veterinary practice, where are we today?


Ben Tipney, Founder, MedLed

Human Factors in healthcare: have we reached the tipping point?

Mr John Pickles, Trustee – Clinical Human Factors Group

Why four legs matter: patient safety in veterinary practice

Professor Liz Mossop, Deputy Vice Chancellor, University of Lincoln

Panel discussion
Tea and coffee break

Exploring the impact of a reporting culture on patient safety – why is this challenging to develop and what can we do differently?


Dr Patrick Waterson, Reader in Human Factors and Complex Systems, Loughborough University

Reporting error – winning hearts and minds

Dr Catherine Oxtoby, Veterinary Risk Manager, Veterinary Defence Society

Thinking differently about patient safety

Suzette Woodward, National Clinical Director, Sign up to Safety

Panel discussion

Educational strategies to raise awareness of human factors and improve non-technical skills


Dr Mary Lane, Consultant Paediatric Cardiothoracic Anaesthetist, Royal Brompton Hospital

Building HF awareness and capability in daily practice

Professor Bryn Baxendale, Director, Trent Simulation & Clinical Skills Centre, Nottingham University Hospitals NHS Trust

Introducing human factors to veterinary practice

Huw Stacey, Director of Clinical Services, Vets4Pets

Panel discussion
Tea and coffee

The impact of practitioner wellbeing on patient safety - tools to improve wellbeing in practice


Dan Tipney, Head of Evidence and Insights, VetLed

Why we need to talk about fatigue

Dr Michael Farquhar, Consultant in Sleep Medicine, Guy's and St Thomas' NHS Foundation Trust

Team wellbeing - a foundation for performance and patient safety

Shailen Jasani, Founder, CEO and Clinical Director, The Ralph

Panel discussion
Concluding remarks

Gwen Covey-Crump, President, Comparative Medicine Network, Royal Society of Medicine

Close of meeting

Evaluation surveys and CPD certificates will be sent by email



Royal Society of Medicine, 1 Wimpole St, Marylebone, London, W1G 0AE, United Kingdom

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