Head of Educational Programmes Job description

Salary up to £60,000 depending on experience
35 hours per week, with some early starts, evening work and weekends
Based at 1 Wimpole Street

This newly-created leadership role in the RSM’s Education department sits at the heart of the RSM’s Mission and is a key part of the delivery of the RSM’s ambitious and sweeping 3-year Educational Strategy. Reporting to the Director of Learning, the post holder will play a critical leadership role within the Learning department and the RSM overall, leading a team of Educational Programme Managers and the 11-strong Events team, to bring together the work with the RSM’s volunteer faculty to execute educational programmes with real impact.

The Head of Educational Programmes will work collaboratively with their peers (Head of Content, and Head of Library and Knowledge Services in Education and Head of Marketing) and the Dean of the RSM and Director of Learning, to establish critical KPIs around impact and delivery of educational initiatives and programming, and provide the platform on which to build the next steps on innovation and e- learning for the digital age.

The role’s key result areas include:

✓ Lead the development of a programme of continuing professional education in collaboration with the 54 medical specialities as represented by RSM Sectional Councils

✓ Work with the Dean and Director of Learning on:

• Development of the programme of overarching educational programmes to improve and evolve the medical speciality programming, that strengthens the RSM’s national
and international reputation, with a focus on key themes of the Educational strategy (Innovation, Patients & Public, and Digital).

• Development of a network of partners and contributors to the overarching, multidisciplinary Educational programme, including allied healthcare practitioners and patient groups, working to maximise impact and financial performance.

✓ Work with the Director of Learning and Head of Content, to identify, develop and incorporate new and cutting edge educational tools and practices, including but not limited to digital/e-learning, experiential, case-based methodology, with Sections for use in their

✓ Work with the Director of Learning, develop and establish KPIs around execution of programming, impact of the educational content, and other measures of programme success, and its reporting to the RSM’s Education Committee, Academic Board, and Council.

✓ Oversee the financial accountability of educational programmes, working with the Director of Learning to create new strategies for the financial performance of medical speciality educational programming success.

✓ Create a strategic and operational system of feedback with the 54 Sectional Councils, involving them in the further development of the Educational programme writ large at the RSM.

✓ With the Dean and Director of Learning, develop a process of assessment of educational impact for use in feedback, continuous improvement, and potentially linking to medical methodologies of learning, behaviour change and quality improvement in Trusts, across the NHS, etc.

✓ Act as a ‘change agent’ for development, reviewing and delivery of new learning activity associated with the Sections, and provision of service to these volunteers and volunteer Councils across the board at the RSM.

✓ Ensure consistency, responsiveness and collaboration across the team, and create a quality metric dashboard for programme performance and KPI engagement.

✓ Oversee Service Level Agreements (SLAs) agreed with RSM Sections, managing the RSM Education team in the development and delivery of education events, initiatives and ideas.

✓ Maintain a continuous and proactive oversight of Sectional events in order to anticipate potential problems, and ensure any programme changes run smoothly, additional resource requirements, etc., as well as to promote changes that will add impact, value and commerciality for Sections at scale.

✓ Assure all non-Events related work e.g. Awards, Prizes, Fellowships, committee meetings run according to RSM policy, and ensure understanding of educational impact of each.

✓ Provide leadership, direction, support and line management to the team, developing a strong and resilient team where the RSM values of respect, collaboration, accountability and continuous improvement are centred in the team and lived every day.

✓ With the Director of Learning and Heads of Content, Library and Knowledge Services, Marketing, and wider teams of the RSM, establish proactive and functional teamwork and processes to underpin the strategic goals of the RSM.

✓ Adhere to policies and procedures to meet legal and moral obligations in respect of Charity Commission requirements.

✓ Support effective communication and consistent management of RSM policies and procedures and our values throughout the organisation.

To be considered for the opportunity you will need to demonstrate:

• Significant experience of leading a large-scale educational programme, similar in scope and impact to the RSM’s but medical experience not mandatory and experience of educational programmes or similar monitoring and evaluation on tracking impact.
• Experience of budget development and management particularly of large, complex and multifaceted programme budgeting.
• Recognised degree level qualification or above or equivalent experience.
• Proven track record of strategic leadership and management within the charity, non-profit, educational or other relevant sectors and significant experience of working with high-level, industry leading experts in a volunteer context.
• High level of data analysis and digital skills and transformational experience and recent proven project and change management skills and experience of education marketing.
• Knowledge of the events business and evidence of effective leadership and coaching skills.
• Proven successful record of managing teams within dynamic and changing environments and an ability to work under pressure and on own initiative.


• People – management of, leadership - a collaborative and support style able to demonstrate leadership within new areas of practice.
• Influencing - An ability to motivate and enthuse colleagues in meeting high standards and delivering client-focused outcomes.
• Creative, innovative - Ability to respond to challenges and create novel solutions for the benefit of teams, colleagues and educational delivery.
• A passion for high-quality learning and teaching, creating learning solutions that have value to healthcare practice.
• Communication and Presentation - effective communication with the ability to adapt style to suit audience.
• Emotion Dealing with - High degree of emotional and cultural intelligence, diplomacy and organisational awareness.
• External awareness.
• Analytical skills.

To apply for the above opportunity please forward a CV and covering letter to Bridget.Gildea@rsm.ac.uk no later than the 28 June 2019.

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