Educational Programme Manager (EPM) – 2 roles being recruited Job description

Salary: up to £36,000 per annum

35 per week including core flexible working, with some evenings and early starts. A mixture of office and home working is anticipated with this role, with a minimum of two days a week in the office becoming the norm when conditions allow

Overall Job Purpose

This is a key role within the Royal Society of Medicine, acting a pivotal interface between the RSM and its volunteer networks, the Sections. EPMs work collaboratively with the 10-15 Section councils to steer, influence and support the development of education events (digital and in person) as well as driving new educational initiatives. This role will work alongside a team of other EPMs and in collaboration with the Director of Learning, Dean and Head of Educational Programmes to produce impactful continuing professional education opportunities for doctors and health professionals throughout the year.  EPMs are expected to work under their own initiative to provide timely and relevant support to colleagues across the RSM (both internally and in Sections).

The Royal Society of Medicine’s faculty and programme content is drawn from and led by a group of volunteer expert medical and health practitioners, led by Sectional Presidents and Councils, of which there are 55 – a full list is here

Reporting to the Head of Educational Programmes, and working within a managerial team of 6 including 4 other Educational Programme Managers and Education Events Team Manager, this role will lead the oversight of the overall strategic relationship of their portfolio of Sections with the RSM, including working with the Content team, Event Executives, Section administrators and other RSM departments like Marketing, Sponsorship and Customer Services. They will lead with the Section on the creation of a programme of educational events, and then ensure the successful delivery of each annual programme for the Sections with whom they work (10-15), heading up members of the educational events team responsible for their Sections’ educational programmes, through dotted line management of this team. The Educational Programme Manager will also establish success metrics and a strategy of engagement with the Sections for which they are responsible.

Key Result Areas

Educational Programme development

  • Provide leadership in the development and growth of the educational impact and commercial viability of their Sectional programmes.
  • Act as a ‘change agent’ for development, reviewing and delivery of new learning activity associated with the portfolio of Sections with whom they work, and overarching RSM Educational Strategy themes.
  • Build, develop and maintain effective relationships with Sections, advisory/expert groups and networks.
  • Provide organisational leadership in establishing recognised quality assurance processes.
  • Have an understanding of the different types of education delivery (e.g. in person, hybrid, online) and advise and guide Sections on most appropriate delivery method for the programme in question.

Sections Support

  • Oversee Service Level Agreements (SLAs) agreed with RSM Sections, supporting Senior/Event Executives in the development and delivery of education events, with the updating and/or support of the Head of Educational Programmes and Education Events Team Manager as required.
  • To maintain an oversight of allocated Sectional events in order to anticipate and troubleshoot issues, ensure any programme changes run smoothly, additional resource requirements, programme changes etc.
  • In agreement with Head of Educational Programmes, evaluate all RSM Events according to established performance standards and quality metrics.
  • Create effective relationships with Section Councils/representatives in the development, and delivery of Sectional events and influence changes to programmes to add value and commerciality.
  • Establish, monitor and manage Sectional Educational Programme budgets.
  • To assure all Sections manage Awards, Prizes, Fellowships, committee meetings according to RSM policy.

Team work and management

  • Work with Head of Educational Programmes to establish effective working procedures and implement them, focused on continuous improvement, team building and working, and service to the volunteer faculty groups in the Sections.
  • Review and monitor performance of Educational Programme activities providing reports to RSM Senior Management Team, Academic Board, etc.
  • Talent spotting and recruitment of Sectional Expertise in the development and delivery of educational projects as needed.
  • To provide support to Section Administrators in the provision of administrative support to Section a Committee meetings.
  • Support the recruitment, training and supervision of Event Executives or other team members in coordination with Education Events Team Manager.
  • To adhere to policies and procedures to meet legal and moral obligations in respect of Charity Commission requirements.
  • Support effective communication and consistent management of RSM policies and procedures throughout the organisation.
  • Signpost areas of good practice, for collaboration, partnership working and commercial development.
  • Establish close working practice with other Educational Programme Managers and the Education Events Team Manager to ensure compliance with processes and systems and to assist in their ongoing development and improvement

Generic areas

The post holder must at all times when conducting responsibilities and interacting with others:

  • Uphold the vision, mission and values of the RSM.
  • Adhere to the Society’s Health and Safety regulations and ensure the safety of oneself and others engaged in the RSM premises and work by reporting hazards to a senior manager for address or taking actions (where possible)to remove safety hazards.
  • Adhere to the Society’s Data Protection regulations and only use data as required to undertake their role and handle it in an appropriate and confidential manner.
  • Fully subscribe to the spirit of and adhere to the Society’s people policies in particular the Discrimination, Bullying, Harassment, Victimisation policies.

Person Specification

Knowledge, experience and skills

  • Recognised degree level qualification or above or equivalent experience.
  • Evidence of ongoing professional development.
  • Proven track record of management within educational practice.
  • Proven experience of working within the events sector.
  • High level of IT literacy and ability to analyse data and extract and use trends.
  • Recent proven project and change management skills.
  • Evidence of effective leadership and coaching skills.
  • Experience of budget development and management.
  • Ability to work under pressure and on own initiative.
  • Proven successful record of managing teams within dynamic and changing environments.
  • Ability to appreciate and present educational information within presentational settings.
  • High level written and spoken communication.
  • Excellent time management and prioritisation skills.

Competencies

  • People – management of, leadership - a collaborative and support style able to demonstrate leadership within new areas of practice.
  • Influencing - An ability to motivate and enthuse colleagues in meeting high standards and delivering client focused outcomes.
  • Creative, innovative - Ability to respond to challenges and create novel solutions for the benefit of teams, colleagues and educational delivery.
  • A passion for high-quality learning and teaching, creating learning solutions that have value to healthcare practice.
  • Communication and Presentation - an effective communication with the ability to adapt style to suit audience.
  • Emotion Dealing with - High degree of emotional and cultural intelligence, diplomacy and organisational awareness.
  • External awareness
  • Analytical skills

If you are interested in applying for this position, please contact Olivier Chapman at Olivier.chapman@rsm.ac.uk with a CV attachment and cover letter no later than 9am on Monday 24th January .

Interviews to be held either week commencing 24th or 31st January 2022.

The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.

The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR.

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