The Royal Society of Medicine is committed to safeguarding and protecting the privacy of our members, visitors and audiences.
We have a rigorous approach to privacy and the management of personal data. All information collected about our audiences is in accordance with:
The Royal Society of Medicine
1 Wimpole Street
London, W1G 0AE
Tel: +44 (0)20 7290 2900
The RSM may collect and process the following information about you:
The RSM aims to use the information that is collected to provide a personalised service to all our customers. Data is used for:
The RSM will use the personal information provided to fulfil purchases, for example processing membership applications, event registration confirmations and online learning videos. This includes contacting you in relation to any queries, for example answering an email, and sending confirmations.
Marketing and communications
When you register online or make a guest purchase on the website, you can choose whether you would like to receive marketing communications from the RSM by phone, email or post.
If you have opted in to any of these forms of communication, you will receive marketing tailored to the information you have provided us when first registering. We will not contact you for marketing purposes unless you have opted in to receive communications. When joining the RSM through any offline application process you will also be asked for contact preferences.
Service based communication
The RSM will use the information supplied to send RSM Members’ service based communications about their membership benefits and renewal. This will be sent via email and/or post.
At times, we work with external suppliers to provide you with services. All data is transferred securely to data suppliers and all have signed data processing confidentiality agreements with the RSM.
The RSM may also use the information provided by you to enable its subsidiary company, Royal Society of Medicine Support Services Limited, to provide you with information about our hotels, club and services at the RSM's premises.
The period of time we keep your information depend on the purpose for which your information was collected and the use to which is was put. The RSM does not retain or use personal data for longer than is required to undertake the work of the charity.
Data relating to event delegates or other customers is kept for up to a period of six years. If you have not attended an event or purchased a product from us in two years then we will email you to give you an opportunity to proactively provide permission for the RSM to continue contacting you. If you do not wish to provide permission then we will no longer keep in touch.
If you are an RSM Member, your record will be kept while you remain a member. If you decide to cancel, your record will be retained for a period of five years following the expiry of your membership so that we can assist you should you decide to re-join or be reinstated into the RSM.
You can manage your communication preferences at any time by logging into the website. Alternatively you can contact the Membership Department on email@example.com or call 020 7290 2991 who will assist you with updating your details.
It is important that the information contained in our records is both accurate and current. If your personal information happens to change, please keep us informed of such changes as soon as possible.
Those whose data is held by the RSM have the right to the amendment or deletion of incorrect entries within a reasonable time. The RSM stores information only as long as necessary.
In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please note that any such communication may be required in writing.
When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.
If we cannot provide you with access to your personal information, we will try to inform you of the reasons why, subject to any legal or regulatory restrictions.
If you require assistance in preparing your request, please contact the Membership department on firstname.lastname@example.org or call 020 7290 2991.
Data protection legislation ensures that you are in control of your personal information.
You have a right to:
Please bear in mind that sometimes we may not be able to help, for example due to legal or statutory obligations.
Whenever the RSM handles personal information, regardless of where this occurs, every precaution is taken to ensure that information is treated securely, for instance by encrypting the information and by storing the information in a secure environment.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while the RSM strives to protect personal information, it cannot ensure or warrant the security of any information transmitted to the RSM, which is done at the sender’s own risk.
The RSM may use the information received through this website to provide RSM services and to enable its subsidiary company, Royal Society of Medicine Support Services Limited, to provide services at the Society's premises.
Except from that stated above, the RSM will not disclose any personally identifiable information to third parties without permission except where required to do so by law or by a competent regulatory authority.
Any information collected by the RSM will be treated confidentially.
The RSM complies with the Information Commissioner’s Office (ICO) rules in which data about yourself that is provided during the application process is used and held.
From the point at which we receive your job application, whether directly or via an agency, the RSM will need to maintain and process data about you for the purposes of reaching and communicating a recruitment decision and production of an offer of employment if appropriate. Such data is normally retained for six months following completion of our recruitment processes in the event of an offer of employment not being made.
For a full list of data the RSM will process, read our fair processing notice for job applicants notice.
If you have any queries about the process or how we handle your information please contact email@example.com.
Links to any content on this website are not allowed without full and proper reference to the Royal Society of Medicine and the Society reserves the right to withdraw permission for any link
Links must not:
The RSM website contains links to external sites. Please note that the RSM is not responsible for the privacy practices of other sites. The RSM encourage its website users to be aware when they leave www.rsm.ac.uk site and to read the privacy statements of each and every website collecting personally identifiable information.
Screen shots of RSM websites in print should only be used with the RSM's permission.
Screen shots must appear without any alteration to the copy or graphical images. When using a screen shot, the URL of the RSM website must be included credit given to the RSM as follows:
Reprinted with permission from (URL here).
© Copyright (year of creation) Royal Society of Medicine. All rights reserved.
For further information please contact firstname.lastname@example.org.