privacy policy

The Royal Society of Medicine is committed to safeguarding and protecting the privacy of our members, visitors and audiences.

This Privacy Policy explains the types of information we collect from you and what happens to personal data that provided to us.


What our privacy policy covers

We have a rigorous approach to privacy and the management of personal data. All information collected about our audiences is in accordance with:

  • the Data Protection Act 1998
  • the Privacy and Electronic Communications (EC Directive) Regulations 2003
  • Directive 2009/136/EC of 25 November 2009 (European Union Cookie Directive)

If you have any queries regarding our privacy policy, contact the RSM:

Finance Director
The Royal Society of Medicine
1 Wimpole Street
London, W1G 0AE
Tel: +44 (0) 20 7290 2900


Types of information we collect

The RSM may collect and process the following information about you:

  • Voluntary information provided by you, for example when you register online or sign up to receive emails from us.
  • When you make a booking or purchase on the website, by phone, email or paper based communication. We maintain a record of your transaction history but will not retain your credit card details.
  • Information about your use of our website, for example pages viewed, location data or traffic sources used to visit our website.
  • IP addresses – we use IP addresses to help identify those using the RSM website to gather broad demographic information for reporting purposes. The use of IP addresses is also used to help diagnose problems with our server, and may also be used to assist in the detection of fraud. In this instance the RSM may pass this information to the police.


How we use the data that is collected

The Society aims to use the information that is collected to provide a personalised service to all our customers. Data is used for:

Fulfilling purchases

The RSM will use the personal information provided to fulfil purchases, for example processing membership applications, event registration confirmations and online learning videos. This includes contacting you in relation to any queries, for example answering an email, and sending confirmations.

Marketing and communications

When you register online or make a guest purchase on the website, you can choose whether you would like to receive marketing communications from the RSM by phone, email or post. If you have opted in to any of these forms of communication, you will receive marketing tailored to the information you have provided us when first registering.When joining the RSM through any offline application process you will also be asked for contact preferences.

We will not contact you for marketing purposes unless you have opted in to receive communications. 

Service based communication

The Society will use the information supplied to send RSM members’ service based communications about their membership benefits and renewal. This will be sent via email and/or post.

We may contact you either by email, phone or text message to notify you about any last minute changes, for example an event cancellation or changes to your membership.


At times, we work with external suppliers to provide you with services. All data is transferred securely to data suppliers and all have signed data processing confidentiality agreements with the RSM.

Subsidiary services

The RSM may also use the information provided by you to enable its subsidiary company, Royal Society of Medicine Support Services Limited, to provide you with information about our hotels, club and services at the Society's premises.


Accessing and updating your personal information

You can manage your communication preferences at any time by logging into the website. Alternatively you can contact the Membership Department on or call 020 7290 2991 who will assist you with updating your details.

It is the responsibility of the person supplying details to the RSM to inform the Society of any changes as soon as possible.

The RSM strives to ensure that data collected is as accurate as possible. Those whose data is held by the Society have the right to the amendment or deletion of incorrect entries within a reasonable time. The RSM stores information only as long as necessary.


Use of cookies

The RSM website uses cookies to enable online transactions. Cookies are also used to help us understand how people are using our website in order to assist us in making improvements to the website.

Find out more information about cookies on the RSM website.



Whenever the RSM handles personal information, regardless of where this occurs, every precaution is taken to ensure that information is treated securely, for instance by encrypting the information and by storing the information in a secure environment.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while the RSM strives to protect personal information, it cannot ensure or warrant the security of any information transmitted to the RSM, which is done at the sender’s own risk.

Any information revealed, including personally identifiable information, in a public forum such as in a discussion forum or a chat, is not subject to this Privacy Policy. It is therefore important that consideration is given to what information is disclosed in these areas.


Disclosure of data

The RSM may use the information received through this website to provide RSM services and to enable its subsidiary company, Royal Society of Medicine Support Services Limited, to provide services at the Society's premises.

Except from that stated above, the RSM will not disclose any personally identifiable information to third parties without permission except where required to do so by law or by a competent regulatory authority.

Any information collected by the RSM will be treated confidentially.


Data from job applicants, current and former employees

The RSM complies with the Information Commissioner’s Office (ICO) rules in which data about yourself that is provided during the application process is used and held.

From the point at which we receive your job application, whether directly or via an agency, the Society will need to maintain and process data about you for the purposes of reaching and communicating a recruitment decision and production of an offer of employment if appropriate. Such data is normally retained for six months following completion of our recruitment processes in the event of an offer of employment not being made.

For a full list of data the RSM will process, read our fair processing notice for job applicants notice.

If you have any queries about the process or how we handle your information please contact

Linking to the RSM website

Links to any content on this website are not allowed without full and proper reference to the Royal Society of Medicine and the Society reserves the right to withdraw permission for any link Links must not:

  • Suggest that the Royal Society of Medicine promotes or endorses any third party’s causes, ideas, websites, products or services
  • Use the content for inappropriate commercial purposes

The RSM website contains links to external sites. Please note that the Society is not responsible for the privacy practices of other sites. The RSM encourage its website users to be aware when they leave site and to read the privacy statements of each and every website collecting personally identifiable information.


Screen shots

Screen shots of RSM websites in print should only be used with the RSM's permission. Screen shots must appear without any alteration to the copy or graphical images. When using a screen shot, the URL of the RSM website must be included credit given to the RSM as follows:

Reprinted with permission from (URL here).
© Copyright (year of creation) Royal Society of Medicine. All rights reserved.

For further information please contact


Changes to the Privacy Policy

If the RSM decides to change its Privacy Policy, the changes will be posted on the Society’s website so users may always know what information is collected, how it is used, and under what circumstances, if any, it is disclosed.

The RSM will use the information in accordance with the Privacy Policy under which the information was collected.