You’ll find the answers to our most frequently asked questions in this section of our website. Do have a look below but if you still have a query or need help please do contact our membership team or call our team on 020 7290 2991 during office hours and they will then help you.
a. I’m an RSM member and experiencing a problem trying to log onto the website. What steps should I take?
b. I’m an RSM member and when I click on “forgotten password” link I don’t receive anything further from you – what is wrong?
c. I’m not an RSM member and need advice on how to register to use the website. Please can you advise me?
As the website now links into our membership database we need to make sure that your access is secure and the steps you need to go through are:
It is likely that the problem is caused by the RSM holding your primary (preferred) email address but this being different to the one you have used to log into the website. In this case you would not receive the “forgotten password” email as it would not go to the same email address.
If in doubt please contact the membership team to check which email address is the primary one in use on your membership account.
Here are the steps you need to action:
1. Visit the Login page then complete the “Registration” part of this webpage.
2. Enter a security question and answer to the question and click continue, you will then be sent an email with a link to complete your registration.
3. When you click the email link you’re then sent to a page to enter a password. Simply provide the answer to your security question (set in step 2) and a password with at least 1 capital letter, 1 lower case letter, and 1 number.
4. The registration process should now be complete
Note: if you have previously booked to attend RSM meetings and are using the same email address this should link up with your record and show you a list of past meeting attendances.
When revisiting the website take a few minutes to add in your specialty interests so that we can send you relevant information in the future.
In order to access the full text of all articles from the Journal please take the following steps:
In most cases this is due to the fact that you have changed your email address after logging into the website.
The revised synchronisation with our member database takes place overnight and you should find that within 24 hours of changing your email that you will once again have access to member only resources.
If you still find this is a problem please contact us.
In most cases the answer is yes. However for the areas of Dermatology and Hypnosis and Psychosomatic medicine there are specific criteria that need to be fulfilled in order to join the Section.
You can view these here:
If you feel that you are eligible to join please do add the appropriate Section selection to your membership record online.
In addition please email membership with information that supports your Section membership application. We will then advise you if your application to join one of these Sections has been successful.
The easiest way to do this is to call the membership team on 020 7290 2991 or email the membership team and they can arrange this for you. There is a small additional membership fee of £20 (as at June 2014) which is payable annually. Both Retired Fellows and Retired Associates are eligible to join the Society.
The reason why the website asks for an email address when you book your guests to attend an event is so that if they want to create their own account using the same email address, they will be recognised as existing users of the RSM and their record will show them any events they have previously attended.
The RSM does not have a kitchen set up to meet the requirements for kosher food. We have previously tried to “buy in “ this from external specialist caterers for delegates but the cost is prohibitive at nearly £100 a meal for provision and delivery and we are unable to provide this as an option.
There is a 3 step process to do this:
After you have finished watching your video (or after you have viewed over 20 minutes of your video), a window will appear on screen stating “You are now able to proceed to the next stage of the CPD module whenever you are ready”. Click on the CPD module button (or if you have not yet finished watching the video and wish to do so, click continue watching).
If you do not have an annual CPD subscription you will be asked to pay for the CPD linked to the video.
To purchase CPD for your video click the start CPD button.
Once you have paid for the CPD you will be redirected back to the video page. from here select the CPD tab below the video and slides. You should now be able to access the CPD portion of the video, again once you have watched at least 20 minutes of the video you will be able to access and complete the reflective notes, followed by the evaluation. Once you have completed the process, you can download or print a CPD credit certificate, and you can access your CPD records at any time via the My CPD section (you will need to be logged in to your account to access 'My CPD').
At the moment if you wish to add this to your subscription please contact the membership team who will organise this for you – it is £95 at renewal for a 12 month access or this can be provided on a pro rata basis if it is during your membership year. Email membership or call 020 7290 2991. We hope to have this as an automatic option at renewal in the next few months when renewing online.
Simply log into the website and then visit club.
The good news is that you can now view availability and book online for both Chandos House and Domus Medica for yourself and your guests if you are an RSM member.
Non members of the RSM can also book online for Chandos House. However please note that the room rates are higher than those for members and you might want to consider joining the RSM to save money in the longer term – plus access all the other benefits of membership.
This is straightforward to do. Firstly log into the website www.rsm.ac.uk and then click on your name in top right hand corner of home page
You will then get to the page shown below where you can change your preferences.
Yes, we can confirm that this is the case as all our eCommerce transactions go through the company Secure Trading. The credit card page is secure and encrypted as shown by the lock at the top of the page. This is standard across all payment sections of the RSM website’.