About this event

  • Date and time Wed 13 Jul 2022 from 12:00pm to 1:00pm
  • Location Online
  • Organised by Medicine and Society

Volunteers have always played an important part in the NHS but the experience of the pandemic has seen a significant recalibration on the way that volunteers are being deployed alongside clinicians. Volunteers are now being used to relieve pressure on services, enabling clinicians to focus on clinical priorities and provide care over and above that which can be provided by clinical staff. This webinar series will map the changing face of volunteering in the NHS.

The aim of the programme is to improve knowledge and understanding about ways in which volunteers can support clinicians in meeting the challenges the NHS faces as it emerges from the Covid-19 pandemic.


Volunteering in Secondary Care

Volunteering has undergone major changes in NHS hospitals during the pandemic. On the one hand, many volunteers were stood down, to reduce infection risk to themselves and others. On the other hand, volunteering roles were adapted to suit changed working arrangements, such as digital communications. As the NHS seeks to scale up activity post-pandemic, a number of volunteer roles have the potential to make a significant impact on quality, patient flow and staff experience. This second webinar will demonstrate how volunteering in NHS hospitals is changing and will highlight the roles that can make the biggest difference to recovery.


Benefits of attending:

  • Hear examples of how volunteering has developed within clinical areas of the NHS since the pandemic
  • See a demonstration of how clinicians can work with volunteers to improve quality, productivity and staff experience
  • Learn about the benefits of volunteering in terms of experience and outcomes
  • Explore the potential of volunteering as part of the wider future NHS workforce


Follow us on: 


Standard pricing available until 13 July 2022.


RSM Fellow RSM Associate RSM Retired Fellow RSM Trainee RSM Student
£0.00 £0.00 £0.00 £0.00 £0.00

Non - Member

Consultant / GP AHP / Nurse / Midwife Non Healthcare Professional Trainee Student
£0.00 £0.00 £0.00 £0.00 £0.00

Key speakers

Cathy Winfield

Chief Nurse, South Yorkshire ICS

Nancy Fontaine

Chief Nurse and DIPC, Norfolk & Norwich University Hospitals NHS Foundation Trust 



Registration for this webinar will close 1 hour prior to the start time. You will receive the webinar link 1 hour before the meeting. Late registrations will not be accepted.

Webinar recordings will be available for registered delegates up to 60 days after the live webinar, via Zoom. The link will be sent 24 hours after the webinar takes place.

This webinar will be recorded and stored by the Royal Society of Medicine and may be distributed in future on various internet channels.