About this event

  • Date and time Tue 27 Oct 2020 from 1:00pm to 2:05pm
  • Location Online
  • Organised by Digital Health

As we explore how personalised medicine might transform the NHS, join us to analyse the practicalities and cost-benefits of delivering personalised services for health and care.

Our panel will discuss how technology can support this transformation, as well as discussing the risks and benefits of a personalised approach for the NHS.

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Registration for this webinar will close 2 hours prior to the start time. You will receive the webinar link 2 hours before the meeting. Late registrations will not be accepted.

This webinar is a part of a series, Personalised Medicine, that will be broadcast weekly on Tuesday afternoons at 1:00pm. If you would like to find out more about the series, please visit the Digital Health Section homepage.

Key speakers

Professor Joe Harrison

Professor Joe Harrison

Chief Executive, Milton Keynes University Hospital NHS Foundation Trust

Speaker's biography

Professor Joe Harrison has been an NHS acute hospital chief executive for almost ten years. He joined Milton Keynes University Hospital in 2013, transforming its record in quality, performance and finances. Under his leadership, the trust has gained teaching hospital status and pioneered digital advances that have revolutionised patient care and experience.


Joe has championed innovation and expansion, overseeing significant development across the hospital estate, including the building of an academic centre in partnership with the University of Buckingham and a new cancer centre, along with multiple other developments to improve access and keep up with patient demand in one of the fastest-growing places in the country.


Along with an ambitious digital innovation programme, Joe has championed workplace wellbeing to improve the working lives of the team at MKUH. He is also a board member of the Oxford Academic Health Science Network, chair of the Clinical Research Network Partnership Board for Thames Valley, member of the NHS Confederation Employers Policy Board and the University of Buckingham Council. Joe also works nationally with NHSX to transform health information across the health and care sector, giving patients power over their own information and enabling organisations to work together more effectively to provide better care.

Dr Susan Thomas

Dr Susan Thomas

Sciences and Wellness Leader, EY UK&I Health, Ernst and Young Global Limited

Speaker's biography

Susan leads EY Health, Sciences and Wellness Industry services and is a member of EY UK&I Performance, Markets and Investment Committee.


Her work focuses on bringing innovation and the best of industry to the health service. Many organisations across the industry had begun a journey of digital transformation supported by EY teams over recent years; the COVID-19 pandemic has accelerated this change, offering an opportunity to drive better outcomes for patients and stakeholders alike.


Susan’s work has ranged from redesigning entire health systems, supporting with intensive turnarounds, providing large-scale mergers and acquisitions, to helping ensure the stability of both private and public sector organisations during recessions and the recent pandemic. She leads on change programmes that deliver long-lasting improvements.


Susan trained as a doctor before going into consulting.


She has a medical degree from Leeds University and an MBA from the Australian Graduate School of Management.


View the programme here

Welcome and introduction

Mr Loy Lobo, President, Digital Health Council, Royal Society of Medicine

How digital transformation can deliver personalised medicine for the NHS

Dr Susan Thomas, Sciences and Wellness Leader, EY UK&I Health, Ernst and Young Global Limited

Personalised digital services in Milton Keynes

Professor Joe Harrison, Chief Executive, Milton Keynes University Hospital NHS Foundation Trust

Panel discussion

Chair: Mr Loy Lobo

Close of meeting



Disclaimer:All views expressed in this webinar are of the speakers themselves and not of the RSM nor the speaker's organisations. 

Special rates for difficult times 
The RSM wishes to offer healthcare professionals continued learning opportunities during the coronavirus pandemic. The RSM’s COVID-19 online events are available free of charge, while there will be small charges to register for other online education. These fees will enable the RSM to continue its programme of activities and will apply during the course of the pandemic. 

Registration for this webinar will close 2 hours prior to the start time. You will receive the webinar link 2 hours before the meeting. Late registrations will not be accepted.

All webinars will be available for registered delegates 30 days after on Zoom. The link will be sent 24 hours after the webinar takes place. 

This webinar will be recorded and stored by the Royal Society of Medicine and may be distributed in future on various internet channels. 

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