Advanced communication skills for doctors
Friday 28 September 2007
Venue: The Royal Society of Medicine, 1 Wimpole Street, London, W1G 0AE
|
8.30 am |
Meeting registration |
|
9.00 am |
Introduction |
|
9.20 am |
The key to effective communications skills |
|
9.40 am |
Appraisal and feedback to colleagues and junior staff |
|
10.00 am |
Tea and coffee break |
|
10.20 am |
Negotiation skills |
|
10.40 am |
Dealing with complaints and criticism |
|
11.00 am |
Practice communication sessions in small groups (15 minutes x 5 per group) |
|
12.30 pm |
Completion of evaluation forms |
|
12.35 pm |
Lunch |
|
1.00 pm |
Registration for afternoon session only delegates |
Registration Details:
Meeting ref: YF-C10-W
CPD (Applied for): 3 credits
