Adding the RSM to your Safe Senders list

Are our emails getting blocked, or being seen as spam or junk by your email service provider?

Add membership@membershipemail.rsm.ac.uk to your contacts list, or follow the instructions below when you receive an email from us (it might be in your junk folder), to add the RSM to your Safe Senders list.

Safe Senders list

A Safe Senders List (sometimes called a White List) is a list of email addresses that you are happy to receive emails from.

Safe Senders Lists are managed from the email programme which you use, or from the main email server at your company (you need to speak to your IT Support if your emails are getting blocked at work, or provide us with another email address.)

When adding an email address to your address book you automatically add it to your Safe Senders list, confirming that you are happy to receive their email communication.

How to add us to your address book:

Microsoft Outlook Express® (version 6 or higher)

1. Open the email
2. Left-click the sender icon or right click the sender's name
3. Click 'Add to contacts'
4. Click 'Save' and close

Microsoft Outlook® 2003 Users:

1. Open the email
2. On the toolbar click on 'Actions'
3. From the drop down menu select 'Junk E-mail'
4. Select 'Add sender to safe senders list'
5. A dialogue box will appear with the words "The sender of the selected message has been added to your safe senders list"
6. Click the 'OK' button to confirm
7. Your email message will be automatically entered into your Outlook contacts list

AOL® Users:

1. Open the email
2. Click on the 'Add Address' icon
3. Our email address is automatically populated in the name and email fields in the 'Add Contact' dialogue box. Verify that the information is correct
4. Click the 'Save' button
5. Your email message will be automatically entered into your AOL address book

Gmail® Users:

1. Open the email
2. Open the drop down list next to 'Reply', next to the date
3. Click on 'Add RSM membership to Contacts list' in the options below the Subject line
4. Your email message will be automatically entered into your Gmail contacts list

Hotmail® Users:

1. Open the email.
2. Click 'Save Address' at the top of the message.
3. Our email address is automatically populated in the email field in the 'Add to Address Book' page.
4. Your email message will be automatically entered into your Hotmail address book.

Window Live® Mail Users:

1. Click 'Options'
2. On the left side of the page, click 'Mail and junk email', and then click 'Allowed and blocked senders'
3. Click 'Allowed senders'
4. Type our domain (membershipemail.rsm.ac.uk) and then click 'Add to List'

Yahoo!® Users:

1. Open the email
2. Click 'Add to Address Book' link next to the icon on the far right
3. Our email address is automatically populated in the email field in the 'Add to Address Book' page. Verify the information is correct
4. Click 'Add to Address Book'
5. Your email message will be automatically entered into your Yahoo! address book

EarthLink® Users:

1. Open the email
2. Click your mailbox's 'Message' menu and choose 'Add Senders' to your address book
3. Your email message will be automatically entered into your EarthLink address book

Mozilla Thunderbird® Users:

1. Open the email
2. Right-click our email address
3. Select 'Add to Address Book'