Site help:

Site help

I need help finding information

If you cannot find what you are looking for, try using the site map or the search facility.

To display Web page text larger or smaller

In Internet Explorer:
On the [View] menu, point to "Text Size", and then select the size you want.

In Netscape (up to version 6):
On the [View] menu, select "Increase Font" (or Decrease Font) to select the size you want.

In Netscape (version 6 onwards):
On the [View] menu, point to "Text Zoom" and select the size you want.

In Firefox
On the [View] menu, point to "Text Size" and select the size you want.

How do I view PDF files?

PDF stands for Portable Document File. It is a format from Adobe that makes it possible to view formatted documents as they were originally intended.

You need a plug-in called Adobe Reader to view these files. This is available to download for free.

Get Adobe Reader

The latest version of Acrobat Reader (version 8) has a Read Out Loud facility.

If you prefer to read in HTML or text, you can use Adobe's PDF conversion tool.

How can I view a Microsoft Word file if I dont have Word software?

You can download a free Word viewer from Microsoft

You will find Excel and PowerPoint viewers there too.

I have difficulty in using a mouse, how can I navigate the site?

Access keys are keyboard shortcuts which allow the user to navigate around a website or a piece of computer software without having to use a mouse or other pointing device.

If you use Internet Explorer

Press and hold the 'Alt' key
Press the required letter
Release the keys and press the 'ENTER' key

If you use Mozilla Firefox

Press and hold the 'Shift' and 'Alt' keys
Press the required letter

If you use Netscape Navigator

Press and hold the 'Alt' key
Press the required letter

If you are using a Mac

Substitute the 'Ctrl' key for the 'Alt' key.

 

  • Access key S - Skip to content
  • Access key 1 - Home page
  • Access key 3 - Site map
  • Access key 4 - Search (on most pages)
  • Access key 8 - Privacy policy
  • Access key 0 - Site help
  • Access key A - About the RSM
  • Access key C - Contact us
  • Access key E - RSM events
  • Access key L - Library
  • Access key M - RSM members
I can't access the e resources in the members only area

We provide access to remote services by proxy application. The most common problem is that this access is blocked by your firewall, which is especially true if you are accessing these from work.

If you have a firewall at your institution, it must be configured to allow web requests to get to EZproxy.
EZproxy is currently using port 80 in providing this remote access.

Please consult your help documentation or your IT department.

Also see EZproxy frequently asked questions for further information.

Related information